Shipping

Partial Closure

Our office will be partially closed from the 13th to the 19th of March, while we move to our new warehouse.
If all goes well, we should be open earlier and will have any stocked orders sent out as soon as possible.

What does partially closed mean?

Orders will be accepted & processed, however no In Stock items will be dispatched during this time.

Pre-Order & Direct items will not be affected by the closure.

Emails will be periodically responded to, but please be patient.

Our apologies for the inconvenience.

Holiday Period

Christmas shopping? Order by midnight on the following dates for the best chance at arrival by the 24th of December.

Pre-OrderDeadline
–
Spiral
Heartless
Cupcake Cult		01/12
–
Demonia
Bordello
Pleaser
Funtasma
New Rock		03/12
–
Punk Rave09/12
–
Alchemy Gothic13/12
–
DirectDeadline
–
All24/11
–
In StockDeadline
–
All21/12 (5pm)
–

Based on delivery to east coast metro areas. Express Post is recommended for all addresses, but rural, regional and other metro highly advised.

Stock Availability

Local Stock

Most orders will dispatch next day from our Sydney warehouse if paid before 5pm.
If the same order contains Pre-Order items, all stocked items will be held aside & sent once all items are ready to go.

Pre-Order

Pre-Order items are sourced from our suppliers in regular shipments. A lead-time applies (usually 2-4 weeks, but check the product page to confirm).

Direct

Direct items are sent directly from the manufacturer. Delivery times are specified in each product page and shipping is always included in the price.

Shipping

Rates

WeightOrders < $99Orders > $99
Australia - eParcelAll$7.95 flat rateFREE
Australia - Express eParcel< 500g (metro)$9.95
< 500g (other)$11.95
> 500gfrom $11.95
New ZealandAllfrom $7.95FREE
USA/Canada/AsiaAllfrom $19.95
UK & Rest of WorldAllfrom $27.95

Transit Times

Applies to Local Stock & Pre-Order items (excluding any Pre-Order lead time before dispatch)

eParcelExpress eParcel
Sydney Metro1-3 Business DaysNext Business Day*
Melbourne, Brisbane2-3 Business DaysNext Business Day*
Adelaide, Perth*3-7 Business DaysNext Business Day*
Other NSW (non-rural)2-3 Business Days1-2 Business Days
Everywhere else3-10 Business Days2-8 Business Days

*Australia Post no longer guarantees that packages will arrive overnight (but we find that in most cases they still do within the Express Post network).

Standard
New Zealand3-8 Business Days
USA/Canada3-10 Business Days
United Kingdom3-6 Business Days
Europe4-12 Business Days
China/Japan/SG/Malaysia6-9 Business Days
Rest of World9-12+ Business Days