FAQ
Can I return an item if it doesn’t fit?
Our 90 Day Return Policy allows hassle free returns within 90 days of receipt for any reason, this includes size exchanges, style changes or even if you just change your mind.
See our full 90 Day Returns Page for full details.
Do you have a physical store?
We’re a fully online retailer but our mission is to make the online apparel shopping experience as smooth as possible with our simple 90-day returns so you can be confident of the right fit, quick turnaround so you get your retail fix as soon as possible & knowledgeable customer service for any quick questions you might have.
What payment methods do you accept?
- Credit Card (processed by Stripe)
- ZipPay
- AfterPay
- PayPal
Are your products in stock?
Our products fall into one of two categories:
- In Stock (ready for dispatch from our Sydney warehouse)
- Pre-Order (a lead-time applies before dispatch)
For more information, see our shipping page
When will my order arrive?
This varies by location, see our shipping page for more info.
How do I find the appropriate size charts?
Some products will have the size chart in the listing (either in the description or as a photo in the gallery), other size charts can be found on the size charts page.
Can’t find an answer to your question? Please contact us and we’ll be happy to help.
