Delivery & Availability

Partial Closure

Our office will be partially closed from the 13th to the 19th of March, while we move to our new warehouse.
If all goes well, we should be open earlier and will have any stocked orders sent out as soon as possible.

What does partially closed mean?

Orders will be accepted & processed, however no In Stock items will be dispatched during this time.

Pre-Order & Direct items will not be affected by the closure.

Emails will be periodically responded to, but please be patient.

Our apologies for the inconvenience.

Holiday Period

Christmas shopping? Order by midnight on the following dates for the best chance at arrival by the 24th of December.

Pre-OrderDeadline
–
Spiral
Heartless
Cupcake Cult		01/12
–
Demonia
Bordello
Pleaser
Funtasma
New Rock		03/12
–
Punk Rave09/12
–
Alchemy Gothic13/12
–
DirectDeadline
–
All24/11
–
In StockDeadline
–
All21/12 (5pm)
–

Based on delivery to east coast metro areas. Express Post is recommended for all addresses, but rural, regional and other metro highly advised.

Availability

In Stock

Next day dispatch from our Sydney warehouse if paid before 5pm.
If the same order contains Pre-Order items, all stocked items will be held aside & sent once all items are ready to go.

Pre-Order

Pre-Order items are sourced from our suppliers in regular shipments. A lead time applies (specified in each product page).

Direct

Direct items are sent directly from the manufacturer. Delivery times are specified in each product page and shipping is always included in the price.

Delivery

Courier

  • Flat Rate – $7.95 or FREE for orders $99+ (No PO boxes or Parcel Lockers)

Australia Post – eParcel

  • < 500g – $9.95 (Australia Wide)
  • 1kg + – Varies by location

Australia Post – Express eParcel

  • < 500g – $11.95
  • 1kg + – Varies by location

Delivery Times

Please note:
Australia Post are experiencing delays across their network.
They have also temporarily suspended the next day guarantee within the express post next day network.
Packages sent by Express Post will still be prioritised over regular post and delivered as quickly as possible.

Applies to In Stock & Pre-Order items (upon dispatch from our Sydney warehouse)

 Courier/eParcelExpress eParcel
Sydney Metro1-2 Business DaysNext Business Day
Melbourne, Brisbane2-3 Business DaysNext Business Day
Adelaide, Perth*3-7 Business DaysNext Business Day
Other NSW (non-rural)1-3 Business Days1-2 Business Days
Everywhere else3-10 Business Days2-8 Business Days